CloudLinkd Lab is our exclusive customer control panel, a full management system to help you get the most of your entire fleet of servers. Easily ping, reboot, or manage servers, open support requests, order new services or renew existing ones, all in a few clicks. As you login, the Dashboard gives you quick access to every sub-section of the Panel, and is entirely configurable to fit your preferences!
A Complete Administration
That’s not all! CloudLinkd Lab gives you access to a complete administration panel on all servers from our most popular locations. Reboot, re-install (change OS, partition, RAID setup), assign your IP’s and modify DNS records, all from the same panel. The server list view also lets you filter down by location, or export your server information in csv format. For further control, clicking on any server from your list takes you to that particular server’s full specs and management options!
Full Ticket Support System
With the release of CloudLinkd Lab 4.0, we went one step further in seamless integration. You now have access to a full history of your support and sales questions, including those opened by sub-users. Open, close, or modify tickets by department, review conversations in chat-like format, assign e-mail notifications, open support requests for specific services, etc.
Speaking of sub-users, CloudLinkd Lab enables you to set precise permissions to your staff, such as billing, support, and server management. This is a very convenient feature that allows better task division, only providing access to specific sections to those who should have it. You can also set e-mail permissions for your sub-users, so that only the relevant information is sent to them!
As for billing, what administration Panel could be complete without an easy means to view, print, or pay your bills? CloudLinkd Lab offers you fully itemized invoices, PDF downloads and credit management. A full history of your payments is kept, which you can filter by date or status.